FAQ

FAQ

Are your pieces handmade?
Yes! Every piece is handmade and hand-carved in our home studio, so no two items are exactly the same.

 

Are your products food safe?
Absolutely. All of our pottery is made with food-safe clay and glazes.

 

Can I put your pottery in the dishwasher or microwave?
Yes—our pieces are dishwasher and microwave safe. That said, we recommend gentle care to keep them looking their best over time.

 

Do you offer pottery classes?
We do! We host small, beginner-friendly workshops at our home studio. Check our website or social media for upcoming class dates.

 

What if my item arrives damaged?
Please contact us within 5 days of delivery with photos of the damage, and we’ll make it right.

 

Do you accept returns or exchanges?
Because each piece is handmade and one-of-a-kind, all sales are final. We only offer replacements or refunds for damaged items.

 

How long does shipping take?
Orders are typically processed within 3–5 business days. Shipping times vary depending on your location.

 

Can I pick up my order locally?
Yes! We offer local pickup from our studio. You’ll receive details after placing your order.

 

Do you take custom orders?
Occasionally! Reach out to us directly to see if we’re accepting custom work at the moment.